Responsible for driving revenue growth through effective online sales strategies. This position involves engaging with both business-to-business (B2B) clients and business-to-consumer (B2C) customers, utilizing your sales skills to meet and exceed targets.
• Responsible for the implementation and execution of sales & marketing strategy across all channels targeting B2B / B2C
touchpoints.
• Responsible for ensuring segments of our business are supported for continuous growth, execution of various initiatives being responsible for all day to day sales & marketing to customer facing stakeholders which would include the following -
1. Sales Development
2. Customer Engagement
3. Product Knowledge
4. Sales Presentations
5. Order Processing and Follow-Up
6. Target Achievement
7. Market Research
8. Customer Support (User query resolution, Guiding user on platform usage)
9. Strong cross-functional follow-up
10. Reconciliation
* Responsible for online platform user level troubleshooting and highlighting functional issues to the relevant team for better platform performance and continuous improvement.